Privacy Policy
Effective Date: March 27, 2026
Bay Vision Studio (“we,” “our,” or “us”) is committed to protecting the privacy and security of our patients and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Date of birth
- Insurance information (if submitted through forms)
b. Health Information
If you submit information through appointment forms or patient portals, we may collect protected health information (PHI), such as:
- Medical history
- Vision prescriptions
- Appointment details
c. Non-Personal Information
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
2. How We Use Your Information
We use the information we collect to:
- Schedule and manage appointments
- Provide eye care services
- Respond to inquiries and customer service requests
- Improve our website and services
- Send appointment reminders or important updates
- Comply with legal and regulatory requirements
3. HIPAA Compliance and Notice of Privacy Practices Summary
Bay Vision Studio is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). We are committed to protecting your Protected Health Information (PHI).
How We Use and Disclose PHI
We may use and disclose your PHI for:
- Treatment (e.g., providing eye care services)
- Payment (e.g., billing insurance providers)
- Healthcare operations (e.g., quality improvement, administrative activities)
We may also disclose your information when required by law, for public health activities, or to prevent serious threats to health or safety.
Your Rights Under HIPAA
You have the right to:
- Access and obtain a copy of your health records
- Request corrections to your records
- Request restrictions on certain uses and disclosures
- Request confidential communications
- Receive an accounting of disclosures
- File a complaint without fear of retaliation
Secure Communication
While we take reasonable steps to protect your information, standard email and website forms may not be fully secure. For sensitive health information, we recommend contacting our office directly.
A full Notice of Privacy Practices is available at our offices and upon request.
4. Sharing Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With healthcare providers involved in your care
- With third-party service providers (e.g., scheduling software, IT support)
- When required by law or to comply with legal obligations
- To protect the rights, safety, and security of our patients and business
All third-party vendors are required to maintain appropriate confidentiality and security measures.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies, though some features of the site may not function properly.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
7. Your Rights and Choices
You have the right to:
- Request access to your personal information
- Request corrections to your information
- Request deletion of your information (where applicable)
- Opt out of communications
To exercise these rights, please contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us:
Bay Vision Studio – Easton
19 N Harrison St
Easton, MD 21601
Phone: 443-746-0040
Email: frontdesk@bayvisionstudio.com
Bay Vision Studio – Centreville
111 W Water St
Centreville, MD 21617
Phone: 443-262-9415
Email: frontdesk@bayvisionstudio.com
12. Notice of Privacy Practices
For more detailed information about how we use and disclose protected health information, please refer to our Notice of Privacy Practices available at our office or upon request.
